Contact us
If you have any questions about our products or brands, please feel free to contact us.
Follow Up On Orders
American Swiss online orders are facilitated by Bash. To follow up on an existing order please email one of our Customer Service advisors here.
Operating hours:
Monday – Friday: 8am to 5pm
General enquiries
For any general enquiries not related to online orders, you can contact our American Swiss Customer Service team by completing the form below. Please note that our team is available during office hours and will respond to your query as soon as they can.
Returns and Refunds
Explore our straightforward returns and refund process for peace of mind.
Looking For Our Stores?
Visit one of our 120 stores in South Africa. We look forward to welcoming you.
SWIPE AND SAVE
Join TFG Rewards
Our loyalty program is the key to unlocking the best of American Swiss – think exclusive member discounts and vouchers to spend on what you love.